1Information we may collect
When you use our Contact page, we may collect information you choose to provide, such as your name, phone number, email address, enquiry type and message. We may also receive basic technical information such as IP address, browser/device information and website usage data used for security, troubleshooting and analytics.
2How we use information
We use information to answer enquiries, confirm product availability or pricing, provide customer support, improve our website, protect against abuse and understand website performance. We do not ask you to send passwords, card PINs or other sensitive payment credentials through the contact form.
3Contact messages
Messages submitted through the website may be stored in a private website inbox and may also be delivered to our business email. We keep them only as long as reasonably necessary for customer service, record keeping and security.
4Cookies, analytics and third parties
Our website may use cookies or similar technologies for sessions, security, preferences and analytics. We may also link to or use third-party services such as Google Maps, Google Reviews, WhatsApp and other service providers. Those services have their own privacy practices.
5Sharing of information
We do not sell personal information. Information may be shared with service providers where reasonably necessary to operate the website or respond to your request, or where disclosure is required by applicable law.
6Security
We use reasonable technical and organisational measures to protect website data. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending highly sensitive information through ordinary website forms or email.
7Your choices
You may contact us to ask about personal information you previously submitted through our website, or to request correction or deletion where appropriate and permitted by applicable law.
8Contact us
For privacy questions, contact Microtec Digital Zone at dmicrotec@gmail.lk, call 071 456 7777, or visit No. 138/2, Highlevel Road, Kottawa.