Thank you for visiting Microtec Digital Zone. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide when using our website (including buybest.lk) and our services.

1. Information We Collect
• Personal Information: When you place an order, register for an account, subscribe to our newsletter, or contact us, we may ask for your name, email address, phone number, delivery address, and payment details.
• Automatically Collected Data: As you browse our site, our servers automatically record information such as your IP address, browser type, device information, pages viewed, time spent on each page, and referring URL.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies may store your login status, shopping cart contents, and language preferences.

2. How We Use Your Information
• Order Processing: We use your name, address, and payment details to process and fulfill your orders, send order confirmations, invoices, and delivery updates.
• Account Management: If you create an account, we store your login credentials and order history to make purchasing faster in the future, save your shipping addresses, and provide personalized recommendations.
• Customer Service & Support: We use your contact information to answer inquiries, resolve issues, process returns or repairs, and follow up on feedback.
• Marketing Communications: With your consent, we may send promotional emails or SMS messages about new products, special offers, or events. You can opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
• Site Improvement and Analytics: We analyze browsing data and purchase patterns to improve site design, product offerings, and overall user experience.

3. How We Share Your Information
• Service Providers: We share necessary information (e.g., name, address, order details) with third-party logistics partners, payment processors, and IT service providers solely for order fulfillment, secure payment processing, and site maintenance.
• Legal Compliance: We may disclose personal information if required by law, court order, or regulatory authority.
• Business Transfers: If Microtec Digital Zone undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction, subject to confidentiality obligations.

4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Secure Sockets Layer (SSL) encryption is used during the checkout process to protect sensitive payment information.

5. Cookies and Third-Party Links
Our website uses cookies to remember your preferences and track site usage. You can disable cookies in your browser settings, but certain features (like staying logged in or saving items in your cart) may not work properly. Our site may contain links to third-party websites; this Privacy Policy does not cover their practices. We encourage you to review the privacy policies of any external sites you visit.

6. Children’s Privacy
Microtec Digital Zone does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will delete it promptly.

7. Your Rights and Choices
• Access & Correction: You can view or update your account information by logging into your account dashboard.
• Opt-Out of Marketing: To stop receiving promotional emails or SMS, click “unsubscribe” or contact us at support@microtec.lk or 071 456 7777.
• Account Deletion: If you wish to close your account, please email us at support@microtec.lk. We will remove your personal information from our active database, though records required for legal, tax, or accounting purposes may be retained as permitted by law.

8. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date below indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out:
Microtec Digital Zone Email: support@microtec.lk Phone: 071 456 7777 Address: No. 138/2/A/1, Highlevel Road, Kottawa, Sri Lanka

Last Updated: June 4, 2025